Skip to main content
Participant
June 13, 2017
Answered

Elements 11 problem

  • June 13, 2017
  • 1 reply
  • 753 views

Recently when I open the workspace in Photoshop Elements 11 all the options in the pull down menus have disappeared.

Also the options for Expert/Guided/Quick are not visible anymore.

Reinstalling did not solve the problem. It has run on Windows 10 for more then a year now with no problems

What's going on here?

    This topic has been closed for replies.
    Correct answer ed_wassing

    Got it working again.

    Restarting the PC did the trick

    1 reply

    ed_wassingAuthorCorrect answer
    Participant
    June 13, 2017

    Got it working again.

    Restarting the PC did the trick

    MarcoFast
    Participating Frequently
    June 13, 2017

    YOU WERE RIGHT!!! It's crazy but it's true...

    Restarted the PC all is working perfectly...

    Many many thanks...

    Participating Frequently
    June 27, 2017

    @marcoFast: did you shutdown your PC (power off) finally? Or standby/sleep mode? That makes a difference.

    Georg


    I found a solution for the problem which is caused by Microsoft Win 10-CU:

    I copied ALL FONTS from the Windows folder of an "old" Windows 10 PC via USB stick to the PC with CU (Creators Update) / "no overwriting".

    Only a few of the great number of fonts have been copied - but the fonts needed by PSE 9, 10, 11, 12, 13, .... were included.

    Now it works - even after several reboots. I think it will also operate with the Windows 7 fonts.

    Problem with Win 10-CU seems to be that most of the fonts used by Adobe Products have automatically been deleted!

    (Thanks to