Elements 11, windows 10, text tool engine not initializing

I have searched the forum but none of the answers seem to apply to me...help!!!

Thank you.

This topic has been closed for replies.

Correct answer Anwesha Dev Chaudhary

Try looking at the location:

C:\Users\[user_name]\AppData\Local\Adobe\TypeSupport\PSE<version no>

and rename the files present there.

Thanks,

Anwesha

Participating Frequently

Sorry for the inconvenience.

Please try out the instructions mentioned in the article Error message when using the Text tool

Let us know if issue still persists.

Thanks,
Anwesha

Participating Frequently

Anwesha, thank you for your reply.

I performed solution 1, and restarted Elements. It did not work.

For solution 2, I found Myriad Web Pro, and deleted it (because i didn't know how to move it to another folder). Restarted Elements, it did not work.

For solution 3, there was no option for Windows 10.

For solution 4, I got to the Local Service folder, but I did not have the folders listed next.

What can we do now?

Thank you so much...

Participating Frequently

Try looking at the location:

C:\Users\[user_name]\AppData\Local\Adobe\TypeSupport\PSE<version no>

and rename the files present there.

Thanks,

Anwesha

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