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katewestart
katewestart
Participant
December 3, 2018
Question

Elements

  • December 3, 2018
  • 1 reply
  • 210 views

Had Elements installed on meh old MacBook Air which I exchanged for a new MacBook pro

haven't got copies of any reference or serial numbers

Managed to sign in not adobe account but elements not showing in downloads / purchased software

where can I access previously purchased items and download not new MacBook

Help please

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 3, 2018

    Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

    Once you have your serial number kglad links in reply #1 here https://forums.adobe.com/thread/2509712 to download program installers

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