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pattyh17244651
Participant
November 27, 2017
Question

Elements 12

  • November 27, 2017
  • 1 reply
  • 298 views

Elements 12 will not let me open but sends me to a page to register and purchase a newer version...does 12 no longer work or how can I access?  thank you-

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    1 reply

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    samf61520913
    Participant
    November 27, 2017

    Hi, I have the same problem but with Elements 11. So the question is , " How long is the license lifespan is? Number of years, months or second???

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    pattyh17244651Author
    Participant
    November 27, 2017

    I finally got ahold of a person @ 800-833-6687.  if you go to your account and retrieve your serial number, click on the pop-up for editor, sign-in and at the bottom there will be a tab that says something about licensing.  Click on the licensing tab reenter your serial number and it should open up Elements.  Hope that works for you

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