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breezenv
Participant
August 15, 2017
Question

Elements 12 and Map Interface

  • August 15, 2017
  • 2 replies
  • 680 views

I have elements 12, have been elements for years, all of a sudden the map interface is not working, and locations tags I had used on the map have disappeared. What can I do to fix this?

    This topic has been closed for replies.

    2 replies

    Known Participant
    November 23, 2017

    It is working again. Thanks.

    Known Participant
    August 17, 2017

    I have the same problem!

    I can see the red tags but no map details, just the grey screen, Can anyone help?

    Participating Frequently
    August 24, 2017

    Hi,


    Sorry for the inconvenience.

    We are aware of this issue and are working on possible solutions . For more details, please see Map does not load in Elements Organizer 11, 12, 13, and 14

    Thanks,

    Anwesha