Skip to main content
H
HazyNight
Participant
June 29, 2018
Question

Elements 12 Cannot open NEF files from Nikon D5200 v1.03; DNG File converter not fixing the issue

  • June 29, 2018
  • 1 reply
  • 699 views

Recently I have been unable to open NEF files in Photoshop Elements 12 from my Nikon D5200 v1.03

I assumed this was an issue with Elements 12's ability to open NEF files up to a certain format, but the Adobe DNG converter should have solved the issue (I converted into every format all the way back to 2.4 with no success).

When I go to the folder to open the files (for both NEF and DNG files), the files simply do no event appear, even with "All Formats" selected. If I locate the file manually and select "Open With > Photoshop Elements 12 Editor", I receive the error message "Could not complete your request because it is not the right kind of document."

Note: I have no issue opening JPEG and PNG files, although I have yet to test other file formats.

    This topic has been closed for replies.

    1 reply

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    June 29, 2018

    Pse 12 should open the Nikon D5200 nefs without having to use the dng converter.

    If in pse 12 you go to Help>About Plug-In>Camera Raw (windows) or Adobe Photoshop Elements Editor>About Plug-In>Camera Raw (mac) what version does it say?

    Did you use Nikon Transfer to get your nefs off the camera?

    H
    HazyNightAuthor
    Participant
    June 29, 2018

    I do not see an option listed under Help>About Plug-In>*Camera Raw* (The only options available are CompuServe GIF, Filter Gallery, Lighting Effects, Photo Merge, Polar Coordinates, Read Watermark). Is there a possibility I'm missing an entire Plug-In, and if so, where would I find it?

    And I open the photos in Elements 12 directly from the Camera's memory card. Never had a problem with this in the past.

    I forgot to mention I did recently have to reinstall Elements 12, although I'm not sure what sort of changes this would have made. I'm also using Windows 10 if that helps with any further instructions.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    June 29, 2018

    See if going to Help>Updates in the pse 12 editor gets camera raw back.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices