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dianas63459015
Participant
January 25, 2017
Question

Elements 12 no longer boots after uninstall of cc trial

  • January 25, 2017
  • 1 reply
  • 172 views

I have had Elements 12 for a number of years.  I downloaded a trial of creative cloud. Used it for 30 days. decided to purchase Photoshop. So I uninstalled cloud. now when I try to open Elements 12, I get a message from Adobe saying my trial has ended.. etc, etc.

I owned Elements, does anyone know how to fix this?

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    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 25, 2017

    I would uninstall, use the Adobe Cleaner Tool, and reinstall:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Download Photoshop Elements | 15, 14, 13, 12, 11, 10

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