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grants26709929
Participant
June 14, 2017
Question

Elements 12 on a windows 10 computer

  • June 14, 2017
  • 2 replies
  • 1602 views

Have Elements 12 I am trying to install in a new Windows 10 computer with the original disc.

Install goes to completion.

When I open the program to the Organizer, get message " DirectX/Direct Play cannot be initialized "

What, where,and how do I install this ??

    This topic has been closed for replies.

    2 replies

    Dhananjay Sati
    Community Manager
    Dhananjay SatiCommunity Manager
    Community Manager
    June 16, 2017

    Hi grants,

    Thanks for posting in Adobe forum.

    I understand you are facing issue with Adobe Photoshop Elements 13 due to DirectX.

    Can we follow the following steps:

    - Click "Start Button"

    - Type "Turn Windows Feature On & Off"

    - Open it

    - Check for "Legacy Components"

    - Click the + sign

    - Check "Direct Play"

    - Click "Ok"

    - Check Adobe Elements

    Hope this works

    Thanks

    Regards

    Dhananjay

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      June 14, 2017

      Two ideas that MAY work to install and/or run old programs in Windows 10

      -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

      -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

      -or more on permissions https://forums.adobe.com/thread/2293598

      DirectX is a Microsoft product, Search http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help

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