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asdffwfwfff
asdffwfwfff
Participant
June 12, 2017
Question

Elements 12 - Text engine error and now doesn't start at all

  • June 12, 2017
  • 2 replies
  • 609 views

I've read about the text engine error (Something prevented the text engine from being initialized) for other version of Photoshop. In those discussions, the solution could be found in either resetting the text type preferences or removing newly installed fonts. Unfortunately, neither did me any good.

This is not a new installation, Elements has worked perfectly, have used it at least two weeks ago. Apparently something has changed, but I can't find out what exactly. No changes in preferences, no new fonts (even deleted a few to be sure).

Finally uninstalled the complete package, re-downloaded en installed again. Now Photoshop will not start at all. Great. The icon's on the desktop, but nothing happens when I double-click (or select and enter for that matter). System has been restarted, I even ended running Adobe processes to be sure it's a fresh start... nothing.

Is there any log I can check what the problem is?

This topic has been closed for replies.

2 replies

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
June 12, 2017

Moving to Elements forum.

Mylenium
Mylenium
Legend
June 12, 2017

Nobody can tell you anything without exact system info or other technical details like what fonts. that said, you are in the wrong forum. PSE has nothing to do with the "bnig" Photoshop.

Mylenium

asdffwfwfff
asdffwfwfffAuthor
Participant
June 12, 2017

Apologies, didn't realize I was in the wrong section.

Not sure whether what system info really is relevant here, since there was no issue twee weeks ago. Config is still the same:

AsRock Extreme3Gen3 mainboard

Intel i5 2500k proc

16Gb memory

Gigabyte GeForce GTX 1060

On which there is the Windows 10 OS.

There's plenty of HDD space, no problems on CPU and/or memory either.

There is no information in the message what exactly the problem was. Just that the Text engine could not be initialized, without any further information.

However right now I can't even start PSE at all, nothing happens. Was hoping there is something like a startup log where I could track down the culprit.

Update: After trying multiple executables from the installation folder, the Adobe screen popped up stating I had to login or the program would stop working after 7 days. Logged in and what do you know... the splash shows and it's working again! Hooray! Even better, the Text engine doesn't seem to have a problem with the exact same environment it was giving error over a few hours ago. Sigh.

Well anyway, it seems the problem has ultimately been solved by completely uninstalling and re-installing PSE.

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