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robertoguidi1972
robertoguidi1972
Participant
September 10, 2017
Question

Elements 13 and new Nikon D7500

  • September 10, 2017
  • 2 replies
  • 687 views

Hi everybody, I 've recently bought the Nikon D7500 camera and PS Elements 13 don't open the raw pics.

I downloaded installed the last Camera Raw Plugin for MAC (CameraRaw_9_12.pkg) but nothing changed: see on "about camera raw plugin the version displayed is "9.0.0.414".

Checking the path: Macintosh HD/Library/Application Support/Adobe/CameraRaw/CameraProfiles/Camera/Nikon D7500  I see some file inside and I think they are the correct files for my new camera.

Do you know why Ps Elements 13 can not open these raw pics?

Thank a lot for you support.

Roberto

    This topic has been closed for replies.

    2 replies

    MichelBParis
    MichelBParis
    Legend
    September 10, 2017

    Roberto,

    Your camera is too new for your PSE13.

    FAQ: Will Photoshop Elements work with my camera, or Why won't my raw files open?

    Cameras supported by Camera Raw ​

    Camera Raw plug-in and Adobe application compatibility

    There is no ACR 9.12 supported even in PSE15.

    As you have found, PSE13 can only be updated to ACR 9.0.

    So, you need to download an use the free Adobe DNGconverter mentioned in the first link above.

    It's an independent software, not a plugin. It can batch convert a whole folder of your raw files to the DNG raw format that PSE13 can read and edit. Another step, but free, and you keep all the advantages of raw conversion.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    September 10, 2017

    Cameras supported by Camera Raw

    Camera Raw plug-in and Adobe application compatibility

    The D7500 was first supported in Camera Raw 9.12 which is not compatible with any version of Elements. That usually indicates that a new version of Elements is imminent.

    You'll never be able to open those Raw files in Elements 13 because Adobe never issues updates for outdated software versions. There probably won't even be an update for the current version 15.

    Youll have to use the free DNG converter.

    Download the converter version 9.12 from Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

    Convert folders of Raw files to DNG format. Then edit the DNG files (not the Raw files) in Elements 13.

    Camera Raw: How to use Adobe DNG Converter - YouTube

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