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Participant
August 22, 2018
Question

Elements 13 Foto Editior doesn't start anymore on Win 7 Professional

  • August 22, 2018
  • 1 reply
  • 340 views

Hi all

My Elements 13 Foto Editor doesn't work anymore on Win 7 Professional.

Double clicking the Desktop Icon of Elements13 doesn't show any reaction,

Starting PhotoshopElementsOrganizer directly gives an error message that components are missing, but the application starts up successfully.

Starting PhotoshopElementsEditor it failes with the message that the requested file can't be found.

I did re-install Elements13 from the official Adobe download page and still got the same behaviour.

Has anyone experienced the same issue, and if yes is there a solution for it?

Any help is more than welcome.

Regards, Christian

    This topic has been closed for replies.

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    August 22, 2018

    Use the Adobe Cleaner Tool and then reinstall:

    Use the Cleaner Tool to solve installation problems

    Participant
    December 11, 2018

    Hi Peru

    Sorry for my lat answer.

    I did run the Adobe Cleaner Tool and reinstalled afterwards Photoshop Element 13. But no change in behaviour.

    But obviously one of the (windows)-updates that has been installed since then did solve the issue (I would not know what else). Fact is it currently works again as usual.

    The ticket may be closed.

    Thanks and regards, Christian