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March 5, 2017
Question

Elements 14.1 not connecting to Outlook email

  • March 5, 2017
  • 1 reply
  • 218 views

Elements 14.1 has been set to share photos through Outlook email and worked just fine until a few weeks ago. Now it won't connect, all the processes for making sure its properly connected won't solve the problem, and it won't also connect to my gmail account. HELP! I am loathe to buy the Elements 15 for fear of this happening again. It seems like the program stops working more and more with these higher version numbers.

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    1 reply

    Adobe Employee
    March 6, 2017

    Hi Janet,

    Please see if the following help kb works to your case if you are on WIN 7:

    Error sharing images via email

    Thanks,

    Arshla