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Participant
April 4, 2018
Question

Elements 14.1 will only print to PDF

  • April 4, 2018
  • 1 reply
  • 265 views

When I try to print a JPEG, TIFF or PSD and select the printer, on hitting enter I am taken to the PDF save dialogue panel.  If I cancel and try to print again, I will see the PDF programme as the printer.  If I change it back to the printer, it will still only allow me to save to PDF.  If I save to PDF, the file created is just a blank page.

I have checked for updates but my system is supposed to be up-to-date.

I have only seen one other similar report on the forum, for which there was no resolution.  I live in hope.

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1 reply

Jeff Arola
Community Expert
Community Expert
April 5, 2018

What operating system are you using?

mchllwlrAuthor
Participant
April 5, 2018

Windows 10