Skip to main content
Participant
December 29, 2021
Question

Elements 14 cannot validate license number

  • December 29, 2021
  • 1 reply
  • 153 views

I have PS Elements 14. I uninstalled it and reinstalled on my Lenovo laptop running Windows 14. When I reinstall, I get the message "We are unable to validate this serial number for Photoshop elements 14. Please contact customer support". Customer Support is unable help since this version is off maintenance. Is there anyway to get this version up and running again?

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
December 29, 2021

Try using a Windows Restore Point to go back to a time before you uninstalled it.