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Walter_H
Walter_H
Legend
August 6, 2019
Beantwortet

Elements 14 Editor Application Manager Message

  • August 6, 2019
  • 1 Antwort
  • 895 Ansichten

Hello,

I have Elements 14 installed on my Windows 7 Pro 64-bit PC. I use the Editor infrequently and it has always worked fine for what I needed. This morning I wanted to try editing a RAW photo from my Pixel 3 XL camera and when I started the Editor from the Welcome screen I got the following message:

The URL referenced in the message to download the Application Manager took me to a Creative Cloud website with NO mention of the Application Manager. The editor seems to work OK - so far.

What do I need to do to fix the Application Manager problem?

Thanks!

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Beste Antwort von 99jon

I would just ignore the message if the Editor is working OK. It’s only really needed for updates and there won’t be any more updates for PSE14. Are the DNG files from your Pixel 3 XL opening OK in the camera raw interface?

1 Antwort

99jon
99jonAntwort
Legend
August 6, 2019

I would just ignore the message if the Editor is working OK. It’s only really needed for updates and there won’t be any more updates for PSE14. Are the DNG files from your Pixel 3 XL opening OK in the camera raw interface?

Walter_H
Walter_HAutor
Legend
August 6, 2019

Hi 99jon,

Thanks for your quick reply!

Yes, the DNG files from my Pixel do open, but that message is kind of annoying. It pops up every time I open the Elements Editor and then I have to click OK to make it go away.

FYI, I just installed Elements 14 on my Windows 10 Pro 64-bit laptop and I do NOT get that Application Manager message on it. But, I prefer to use my Windows 7 Pro desktop PC with it's 24" monitor for editing photos.

--Walter in Davie, FL
99jon
99jon
Legend
August 6, 2019

I agree it’s annoying. It should not really happen if you remain signed-in. I take it you haven’t installed on more than two machines in the past? That’s normally the thing affects licensing.

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