Elements 14 Reverted to "Free Trial"

Hi.  Yes that is what I am seeing.  Here is what I did to get around it (temporarily).

In the screen shot you provided, it looks just like what I get but it does not show the buttons at the bottom Cancel/Retry.  I am guessing you cropped those out.

1. I selected the Cancel button in the window (the one from your screen shot)
2. It then popped up a window with the title "Sign In required", in that window I selected (Not your Adobe ID).
3. It then popped up a Sign In window where I entered my Adobe user name and password and clicked on the Sign In button
4. It then popped up a window Serial Number Validation Please connect to the internet to validate your serial number.  It has two buttons Connect Later and Validate
5. The Validate  button results in a reappearance of the window in your screenshop.
6. So, instead of Validate, I clicked on Connect Later in that window and
7. The window closed
8. I was then able to use Elements without hindrance.

So, kind of a long process and I have to go through it every time I start up Elements but at least it allows me to get the Elements to run (for me).

Good luck!

Sorry I can't provide a screen shot.  That problem has gone away and I cannot reproduce it.  I tried a number of different things to get around this orginal problem but I lost track of all that I tried so I cannot say for sure what it was I did that corrected the situation. 

However, now every time Elements starts up, it forces me to sign in and verify my licence.   As part of this process,  Elements allows me to connect to the Adobe server and successfully sign into my account but at the step where it verifies the licence ("Serial Number Validation" screen), it fails with the error:

     "Please connect to the internet to validate your serial number". 

I am obviously connected to the internet if I can log in to my account.  Bizarre!

In the "Serial Number Validation" screen, there is a "Connect Later" button which closes the dialog window after which I can then use Elements.  Kind of ugly but at least I can use the program.

Maybe I should start a new thread for this new problem?

Thanks