Skip to main content
T
terrys86790414
Participant
February 16, 2017
Question

elements 14 saving changes problems

  • February 16, 2017
  • 2 replies
  • 578 views

When I an in the filters screen and click OK I lose the changes when it goes back to the original screen. Does anyone know why?

    This topic has been closed for replies.

    2 replies

    K
    kierank10833117
    Participant
    March 21, 2017

    I have the same problem (and it seems only since the last Windows update). The changes appear in the filter screen and all the filters work fine (filters that come with the program not using additional add-ins) but when I click on OK and it goes back to the original, the changes are not applied. Have uninstalled and reinstalled and still didn't help.

    K
    kierank10833117
    Participant
    March 21, 2017

    I uninstalled the update and it now works fine but unfortunately I didn't take note of the update name, I did it by date of the latest one that installed but it was a windows security update. Will keep you posted.

    K
    kierank10833117
    Participant
    March 22, 2017

    It's Security Update for Microsoft Windows KB4013429. It has now installed the update and again and now the filters have stopped working again.

    99jon
    99jon
    Legend
    February 17, 2017

    Can you tell us the steps you are using?

    T
    terrys86790414Author
    Participant
    February 17, 2017

    When I am on the main work page, I click on filters at top of page and then distort>liquefy. It then goes to a filters page where I make my changes then I click on OK. The photo goes back to the original screen but the changes are not saved. Maybe one time out of five the changes will save.

    99jon
    99jon
    Legend
    February 17, 2017

    It seems to be working OK for me on W10 using the warp, twirl or any tool. After clicking OK I use File >> Save As and use a different file name to save a copy.

    I can’t explain why it is not working for you. Are you working on a regular jpeg image?

    You could try deleting the preferences. Go to:

    Edit >> Preferences >> General (tab) on Windows

    PSE Editor >> Preferences >> General (tab) on Mac OS

    Click the button to reset prefs on next launch.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices