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Participant
January 26, 2017
Question

Elements 14 won't complete the installation process - expects a reboot

  • January 26, 2017
  • 1 reply
  • 237 views

I can't install Elements 14 on Windows 10.  It fails near the end.  Error message says it expects a system reboot.

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    January 26, 2017

    An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

    NOTE - Win10 anniversary update version 1607 has caused MAJOR problems with old programs, so the above may not work

    -Notice http://www.computerworld.com/article/3157369/windows-pcs/new-windows-10-build-is-a-monster-update.html

    Participant
    January 26, 2017

    Thanks, but I am installing software I have already used on the machine.  After refreshing the image, I thought I could just reinstall.  No way...