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Participant
January 22, 2017
Question

Elements 15

  • January 22, 2017
  • 1 reply
  • 257 views

I get this message on screen, when install elements 15:

"installer has detected that a machine restart may be pending. It is recommendet that you quit the installer, restart your machine and installing again"

I do so.. But same message coming up.

insted of quit, i ignore and starting anstalling.

During the installing, after about 10 min. its stopp and its show 74% installed, and a timer goes from 17 min and up. I let the macine stay on in about 2 hours, but it will still not going longer than 74%, but the timer showing now 38 min

(sorry about my english writing is not perfect...):)

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    January 22, 2017

    Are you using a computer with a 64 bit operating system?

    If Windows 7, do you have Service Pack 1 installed?

    Participant
    January 22, 2017

    Yes. Ots 64 and win 10

    22. jan. 2017 19:21 skrev "Peru Bob" <forums_noreply@adobe.com>:

    Elements 15 created by Peru Bob <https://forums.adobe.com/people/Peru+Bob>

    in Photoshop Elements - View the full discussion

    <https://forums.adobe.com/message/9280296#9280296>