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V
vin5F96
Participant
January 18, 2021
Question

Elements 15 - activation pb

  • January 18, 2021
  • 1 reply
  • 178 views

Hi, I activated photoshop elements 15 on my laptop but I cannot activate it on my desktop. says 'used by max amount of computers'. I m afraid to pull the software from my laptop, fearing it wont activate on the desktop. Impossible to register the software on my account eventho I own the CDs with real serial # (secondhand)

How to register this software in order t o activate it on my 2 computers?

 

Thank you

Vince

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
January 18, 2021

You say you received the program secondhand.  If you purchased or were gifted the program, the original user will have the program registered under his/her name.  There is a process by which the program can be transferred between users but you need to go through a lot of hoops.  See this Help article.

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