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Participant
January 9, 2017
Question

elements 15 download errors ?

  • January 9, 2017
  • 2 replies
  • 260 views

I purchased Elements 15.  I have had several versions of Photoshop elements and have never had this type of issue.  I have uninstalled the program several time.  See error.  there  is no programs running.  How can I get this corrected or my money back?  thank you

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    2 replies

    Participating Frequently
    January 10, 2017

    Sorry for the inconvenience.

    Click on Ignore and continue with the installation process. Let us know if you face any issue.

    Thanks,

    Anwesha

    Adobe Employee
    January 10, 2017

    Hi,

    Have you tried restarting the machine and then tried installing as the error message points out?

    Thanks,

    Arshla