Skip to main content
H
HCDOTON
Inspiring
January 29, 2017
Question

Elements 15 Face Tagging - BUG

  • January 29, 2017
  • 2 replies
  • 915 views

Windows 10, Elements 15 upgrade from Elements 13

Elements suggests a tag for a face. There is a check mark and an X. Assume the check mark is to agree and accept that tag for that picture.  When the tag is wrong and I click on the X ... nothing happens. I assumed that clicking X would clear the tag and allow me to enter the correct tag.

    This topic has been closed for replies.

    2 replies

    H
    HCDOTONAuthor
    Inspiring
    March 16, 2017

    This problem has not yet been fixed. When in Media grid mode if the facial recognition proposes the wrong name clicking on the X does not clear the suggestion and allow me to enter the right name ... like it used to in the previous version. When can I expect an update to resolve this bug? Is it even on the bug list? This is a very annoying loss of functionality after the upgrade to Elements 15.

    Q
    qfrasier01
    Participant
    June 2, 2018

    Check the date... this problem has STILL not been fixed.  I paid for this program... get off your asses Adobe.

    imjack2
    imjack2
    Inspiring
    June 6, 2020

    I don't know if this is still relevant, but in Elements 2020 this bug has been resolved.

    A
    Anwesha Dev Chaudhary
    Participating Frequently
    January 30, 2017

    Sorry for the inconvenience.

    To remove such faces from suggestion list, the recommended way is to go to People > Named View.

    Single click on the stack whose name was provided as a suggestion > faces grid will open below that stack

    Look for the faces that are not the faces of the same person > Select them and click Ignore.

    If you prefer to do it from Single Image view in Media Grid, can you please try clicking that 'X' icon two times and see if it works. This might happen when the face you want to ignore appears as a suggestion for two or more named people, and hence single click does not update the action.

    Thanks,
    Anwesha

    H
    HCDOTONAuthor
    Inspiring
    January 30, 2017

    Tried, single click, double click, two single clicks, it just doesn't work. Tried clicking, changing object focus and then going back to that person, the X still doesn't work.

    Hugh Dwyer

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices