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helenr89222983
Participant
May 21, 2017
Question

Elements 15 Facebook post issues - odd behaviour

  • May 21, 2017
  • 1 reply
  • 337 views

From Organizer, if I select say 5 photos and then share with Facebook, the initial Elements/Facebook post screen shows duplicate photos and not the 5 separate photos I selected in Organizer. If I continue with the post, what eventually appears in Facebook only in includes 2 photos and not 5, and also no duplicates. So basically what I select in Organizer bears no resemblance to that is shown in the Elements/Facebook window which in turn, bears no resemblance to what is posted to Facebook. I have tried this several times with different numbers of photos. Each time I get similar errors. Any ideas as how I can fix this?

I have just upgraded to Elements 15 from Elements 13 and my library was upgraded as part of this, although I get the same sort of issue when doing this from Elements 13.

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    1 reply

    S
    Adobe Employee
    shraddhaj3923389
    Adobe Employee
    June 13, 2017

    Hi,

    Could you please provide screenshots of following showing the issue you are facing:

    • Screenshot of all the media which you are trying to share. Also provide those media's which you are trying to share.
    • Screenshot of the Facebook Dialog where you are finding only 2 photos instead of 5.
    • And the shared images on facebook.

    Thanks,Shraddha

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