Elements 15 Organizer not working

Forum|Forum|9 years ago
January 13, 2017
5 replies
1932 views

I have installed elements 15 and to start all was well. As soon as I started to to load photos into organizer all controls froze. I have deleted and re-installed the entire programme but the problem persists. Editor works without problems. Any suggestions please?

elements

This topic has been closed for replies.

Dhananjay Sati

Participating Frequently

Hi douglasm,

Thanks for posting in Adobe forum.

I understand you are facing issue with the performance of Adobe Organizer.

Could you please provide me the following information?

- Are you using a Windows Machine or a Mac?

- Are you getting any issue while opening Adobe Photoshop Elements Editor?

- Are you using a brand new catalog or an old converted catalog?

- If you are using an old catalog, have you tried to convert it in Version 15?

- Have you tried & tested Adobe Organizer by creating a new catalog?

Hope to get your reply .

Thanks

Regards

Dhananjay

L

lucf5261085

Participant

Bonjour Dhananjay,

Je ne peux que communiquer en Français, sorry !

...

J'ai le même problème avec Elements 15 Organizer ...

Message:

"Un problème a fait que le programme a cessé de fonctionner correctement.

Windows va fermer ce programme et vous indiquer si une solution est disponible."

- PC récent Windows 10

- nouveau catalogue

Bien à toi,

Luc

P

paintlover

Participant

Absolutely ridiculous that you must have your desktop taskbar unhidden in order to be able to access the menus (file tabs) at the top of Elements 15.
That NEEDS TO BE FIXED.
Yes, it isn't that difficult to change the setting to hide/unhide the taskbar, but I shouldn't have to do that to access the menu items in Elements.
Absolute joke.

michaelwalding

Participant

paintlover

Thank you so very much. That fixed my issue. I would have never guessed that was the issue. How ridiculous!

chriswhyte-f2jex2

Participant

Wow, its been quite a while for this to still be an issue. Not maximizing the screen seems to work for me, but is there a real solution at this point? I'm amazed to have paid for an Adobe product that is this old and still have this issue which I had to research and figure out myself. I went with Adobe thinking their was less risk with things like this happening. I just downloaded/installed it a week ago on a new/fast desktop.

roberts90283708

Participating Frequently

I have similar problem.as soon as I click "get photos from file" I get error notice "Elements 15 has stopped working" and needs to close. I've tried reinstalling etc. to no avail. rsochor@dsrclaw.com