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peterb20272563
Participant
June 11, 2017
Question

Elements 15 problems

  • June 11, 2017
  • 1 reply
  • 294 views

I am getting the following message when trying to open the organizer

"Elements organizer is not currently licensed. Please launch Photoshop Elements Editor to update the licencing information."

How do I rectify this problem?

Thanks

    This topic has been closed for replies.

    1 reply

    Dhananjay Sati
    Participating Frequently
    June 12, 2017

    Hi peterb,

    Thanks for posting in Adobe forum.

    I understand you are facing issue with the activation of Adobe Elements.

    Could you please try the following steps:

    - If you are using Windows PC, please click here to download Adobe Application Manager.

    - After installation please double click its icon on your desktop to complete the installation.

    - Please click here to download Adobe Application Manager for Mac.

    - After installation please double click its icon by searching it on finder to complete the installation (Mac)

    - Open Adobe Elements

    - Click "Help"

    - If you are signed in then please sign out.

    - Open Adobe Elements again.

    - Sign in with your adobe id & password.

    - Enter your serial number to activate the software.

    - Restart Adobe Photoshop Elements & test it.

    Hope this helps

    Thanks

    Regards

    Dhananjay