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shirleys71650790
shirleys71650790
Participant
October 5, 2017
Question

Elements 15 purchased but says trial

  • October 5, 2017
  • 2 replies
  • 237 views

This should not be complicated at all!   I purchased a PC at Best Buy, purchased Elements 15, and they installed it.... they said.  But seems it was only a trial???  Cost me $149...  On the box, I cannot find any of the numbers you ask for -  it says scan to activate product bby sn  and has a product code I believe under that.  It has a PN number - can't find serial number on the box or inside on the disk jacket.  I'm running out of time searching now.

    This topic has been closed for replies.

    2 replies

    99jon
    99jon
    Genius
    October 5, 2017

    The serial number is often inside the outer box on the white cardboard inner packaging. The standard serial key commences 1057 (24 digits, all numbers, no letters)

    Some resellers supply a redemption code which needs to be converted into a serial number. See if this link helps.

    https://helpx.adobe.com/uk/x-productkb/global/rede

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    October 5, 2017

    Shirley
    You attached your post to a very old thread in the Photoshop forum. I've split it off into its own thread and moved it to the Photoshop Elements forum where you are more likely to get help relevant to your issue

    Dave

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