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Chris C Bailey
Participant
June 12, 2018
Question

Elements 18 crashes

  • June 12, 2018
  • 2 replies
  • 275 views

I have been using Elements 18 successfully for some time.  Recently every time a try to edit a photo it crashes.  I have tried different photos with the same result.  I am have Windows 10

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    2 replies

    Adobe Employee
    June 13, 2018

    Hi,

    Please try after resetting the preferences file of Photoshop Elements. For this :

    • press ctrl + k.
    • Click on "Reset preferences on next launch" .

    • Relaunch the application.

    Please let me know if the issue persists.

    Thanks,

    Rupali

    MichelBParis
    Legend
    June 12, 2018

    https://forums.adobe.com/people/chris+c+bailey  wrote

    I have been using Elements 18 successfully for some time.  Recently every time a try to edit a photo it crashes.  I have tried different photos with the same result.  I am have Windows 10

    There is a flood of complaints of similar problems after the latest Windows 10 update, you can easily browse such recent conversations in this forum.

    So, read the explanation and workaround:

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    and ask if you need more help. Editing the registry is the solution, it requires two minutes, and contrary to conventional wisdom, it has not created catastrophes.