Skip to main content
Inspiring
November 17, 2019
Question

Elements 2014 Crashing on Mac Catalina When Saving

  • November 17, 2019
  • 2 replies
  • 668 views

Problem arises when I save an image for the web, either a .jpg or a .tif image.  Everything appears to work as normal until I choose save, when the save for web screen vanishes as does PSE 14.  This is something new.   The other anomaly I note is that when I attempt to save a .tif image in the save for web area,  the image appears as a .gif and I have to change that to a .jpg.  Anyone have a suggestion on what's going on?

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
November 19, 2019

"I'm trying to find an Adobe update now!"

There is no update for that. Only 64 bit applications (like Photoshop Elements 2020) will run it on Catalina.

Known Participant
November 18, 2019

I imagine the problem is that Catalina is running at 64 bits and the older Elements is running at 32 bits. I lost functionality of my printer for the same reason. I have Elements Ver 15 (2106) and it won't work on Catalina either. I'm trying to find an Adobe update now!

Inspiring
November 18, 2019

Thanks for the note.  You may be  right.  I've sent the query off to the adobe care email site to see what the techies have to say.  Like you I also lost function of my printer which I had for probably 14 years.  And of course my scanner too.  I've had to replace them.  The scanner is much better, the printer is just a cheap model for documents, letters, etc.