Elements 2018 installed on a PC Windows 11 machine; Installed fine, no errors. However, when I open Elements, open a file about 3-5 clicks in, it crashes / closes on me.

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Elements 2018, open a file; make a few edits (color, contrast, file save as) click to print, and Elements Crashes! I’ve rebooted, tried when Elements was the only program open. Is there a way to run in Compatibility Mode ?

Phinny

Legend

Resetting preferences fixes many unexplained crashes. Try this …

Close Photoshop Elements.

Hold Ctrl + Alt + Shift.

While holding those keys, start Photoshop Elements Editor.

When prompted "Delete the Adobe Photoshop Elements Settings File?", click Yes.

This resets the Editor preferences to factory defaults.

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adaptable_Sunsete876Author

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Phinny,

Thanks for the idea, but it didn’t work.
I’ve tried running under Compatibility mode, for Windows 7… then I tried Compatibility for Windows 8 -- neither worked.

I played around with it a bit, and noticed the app stays open, even when I’ve got a photo open. Edit, make changes… still fine. But once I click to Print, that’s when it closes. Tested it a bit: It stays open and works as long as I don’t adjust (change) print size. Default is 4x6 and if I leave it alone, it stays open. Once I change picture size, it closes immediately..

Kirk

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Phinny

Legend

That isn’t a complete surprise. I’d recommend you also take this question up with your favorite AI Assistant. I like Copilot but I don’t think your choice matters. And keep an eye open in here too. Sorry I can’t offer a magic fix. This one is a bear.

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