Participant

Question

Elements 2018 Not enough RAM to save edited pictures

Forum|Forum|6 years ago
October 31, 2019
3 replies
680 views

Working on a 64 bit 4GB Windows 10 pc .

Can no longer save edited opictures due to "Not enough RAM"

I have tried the registry edit solution (OverridePhysicalMemoryMB) but it still hasn't cured the problem .

What else can be tried please ?

Performance

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MichelBParis

Legend

There has been thousands of users hit by that Windows update issue. It appears that most (nearly all) users managed to use the workaround to edit the registry successfully. Understandably, a small percentage of users did not succeed in editing exactly, letter for letter and in the right subfolder; those failed to solve the problem. However, there has been enough feedback to tell if the registry edit has been correct. Just copy and paste in your answer the first fifteen lines of the report you get from the menu Help >> system information. We'll see if it's necessary to re-edit the registry or if it is a different issue.

P

peterh66806310Author

Participant

Hi

Thanks for that.

Here is the report from System Info

Adobe Photoshop Elements Version: 16.0 (20171108.winappstore.114955) x64

Operating System: Windows 10 64-bit

Version: 10 or greater

System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 3293 MHz

Built-in memory: 3970 MB

Free memory: 543 MB

Memory available to Photoshop Elements: 8 MB

Memory used by Photoshop Elements: 100 %

Image tile size: 128K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Disabled.

License Type: Unknown

Serial number: XXXX-XXXX-XXXX-XXXX-XXXX

Feature::Dummy Feature: OFF

Application folder: C:\Program Files\Adobe\Photoshop Elements 2018\

Temporary file path: C:\Users\Peter\AppData\Local\Temp\

Photoshop Elements scratch has async I/O enabled

Scratch volume(s):

Startup, 868.7G, 791.4G free

Regards

Peter Hancock

MichelBParis

Legend

Memory available to Photoshop Elements: 8 MB = that means that the edit has not been successful.

Look at what I get:

Do you use a Windows store version of PSE 2018?

Edit:

That's what appears in your System Information. There are been testimonies that some users have been able to correctly edit the directory, but that means my screenshot may not help.

N

neerajc

Adobe Employee

Hi ,

Please recheck steps to add registry from this help page.

https://helpx.adobe.com/in/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photoshop-elements.html

If it does not solve the issye , Try to increase available RAM for Elements from Edit menu -> Preferences : Performance tab.

Regards,

Neeraj

P

peterh66806310Author

Participant

Thanks for that. I am uncertain how to increase available RAM. When I look at the Perfomance Tab I get the "Insert an integer between 50 and 8 " instruction but where do I go fropm there?