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Participant
May 17, 2022
Answered

Elements 2019 not opening on Windows 10

  • May 17, 2022
  • 1 reply
  • 329 views

Im having difficulty opening Elements 2019, as it is saying my operating system (Windows 10)

and browser may be out of date.  I have updated everything, and still getting the same message.  Can anyone help?

 

{Title edited by Moderator}

This topic has been closed for replies.
Correct answer Ranjisha Sengupta

Hi there,

 

We're sorry about the trouble with Photoshop Elements. 

What operating system are you using, and which version? What is the exact error message that you see? How have you installed the application? Since when are you seeing this issue? Did you try re-installing the app?
Try these steps and let us know if it works.

1/ download Creative Cloud setup from this link; https://adobe-creative-cloud.informer.com/download/ 

2/install it and log in to your Adobe account.

3/ Install your PSE 2019 as usual

 

We're here to help, just need some more info.

 

Thanks.

Ranjisha

1 reply

Ranjisha Sengupta
Ranjisha SenguptaCorrect answer
Legend
May 17, 2022

Hi there,

 

We're sorry about the trouble with Photoshop Elements. 

What operating system are you using, and which version? What is the exact error message that you see? How have you installed the application? Since when are you seeing this issue? Did you try re-installing the app?
Try these steps and let us know if it works.

1/ download Creative Cloud setup from this link; https://adobe-creative-cloud.informer.com/download/ 

2/install it and log in to your Adobe account.

3/ Install your PSE 2019 as usual

 

We're here to help, just need some more info.

 

Thanks.

Ranjisha

Participant
May 18, 2022

Thanks Ranjisha. I followed your advice and all is well again.

Thanks again

 

Tony

Ranjisha Sengupta
Legend
May 19, 2022

Glad to know that it helped. Feel free to reach out whenever needed. Thanks!