Elements 2019 Organizer on Mac

Forum|Forum|6 years ago
May 6, 2019
3 replies
355 views

I am attempting to use Organizer, file, get photos and videos from my hard drive located in the Apple Photos. The screen shoot shows what I see. How can I fix so I can see the photo images? Note on the right side I see the proper file name and location. When I click on the file location, the entire photo appears in a new window, showing the fire name and followed by locked. Thanks!

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lawrencea2998955Author

Participant

I was exporting from photos on the Mac in JPEG. I re-read your initial email. I successfully resolved the issue by creating a new catalog, and I was able top successful import. Your comment about file corruption was the key. Thank you!

Lawrence.

lawrencea2998955Author

Participant

Thanks 99jon! I tried to -Export copies from photos to the desktop and import the duplicates into Organizer. Unfortunately, this is what I have. How do I fix? When I am done, can I delete the photos on desktop?

99jon

Legend

How are you exporting from the Photos app? JPEG or some other forma?

99jon

Legend

It’s best not to reference the same files in both the Photos and Elements apps otherwise you could end up with file corruption. The choices are:

-Export copies from photos to the desktop and import the duplicates into Organizer.

-Edit directly from the Photos app and save back the edited versions using extensions.

Photos on Mac OS now permits the use of Extensions. Go to this link for more information:

External Editors For Photos in the App Store

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