Elements 2020 does not find my scanner

Question

I have a HP Officejet 8034e which I use for printing and scanning using Elements 2020. Everything was working fine until last night when I tried to import a document.  Elements 2020 found my printer but not my scanner.  I"m using windows 11.

Greg_S. · Answer

Are you scanning from the Organizer or the Editor?  Check both. Has the scanner previously worked with Elements?

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