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Paul365199555z92
Participant
Apr 4, 2024 8:29 AM UTC
Question

Elements 2020 Places/Map function not working

This function has stopped working - it worked fine the last time I used it. When I click on Places I get a message saying "Sorry, we couldn't find that page" and it directs me to the Adobe homepage. I'm on a Mac and I am connected to the internet. Any ideas?

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3 replies

Glenn 8675309
Glenn 8675309
Legend
Apr 4, 2024 4:06 PM UTC

What version of the mac os do you have?

ALSO:  Are you using a vpn?   

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Paul365199555z92Author
Participant
Apr 4, 2024 5:35 PM UTC

I'm using Ventura 13.6.6

No, I don't believe I am using a vpn...

 

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Glenn 8675309
Glenn 8675309
Legend
Apr 4, 2024 7:23 PM UTC

Whut whoa.    PSE 2020 and ventura 13.6.3 don't play well together.   Wait for other mac users to chime in.

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