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ColinWH
Participant
December 6, 2022
Answered

Elements 2021 display

  • December 6, 2022
  • 1 reply
  • 406 views

When launching the Elements editor, I have a screen with File, Edit etc showing and I can open files OK. However, there is no display of the Guided, Expert etc icons/shortcuts along the top, just a blank black line. 

 

This is on Windows 10 and, up until today, has been working correctly.

 

Many thanks for any help/advice,

 

 

This topic has been closed for replies.
Correct answer ColinWH

Solved.

I found C:\Users\<username>\AppData\Roaming\Adobe\ Elements Organizer\19.0 and then edited the file Debug Database.txt. In that file I changed DS.ForceCPUOnly false false. to DS.ForceCPUOnly true false. This has cured the problem

1 reply

hatstead
hatstead
Inspiring
December 6, 2022

Perhaps the gremlins changed the display settings on the monitor, thus leaving the menu items cut off.

Right click on the win10 desktop to check the settings.

C
ColinWHAuthor
Participant
December 7, 2022

Thanks for that but no that isn't it. As I say, the 'File, Edit, Image etc' items are still displayed along the top edge. The next line down shows 'Open' with a down arrow then nothing for the rest of that line where the 'Expert etc settings are usually displayed. Experimenting, I've found that I can actually click in the area of the missing items and the program does accept this and changes from Expert etc.

Attached is a screen capture:

C
ColinWHAuthorCorrect answer
Participant
December 8, 2022

Solved.

I found C:\Users\<username>\AppData\Roaming\Adobe\ Elements Organizer\19.0 and then edited the file Debug Database.txt. In that file I changed DS.ForceCPUOnly false false. to DS.ForceCPUOnly true false. This has cured the problem

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