Skip to main content
Participant
December 11, 2023
Question

Elements 2021 organizer will not open

  • December 11, 2023
  • 3 replies
  • 305 views

All other features work fine. im using windows 10. when i open elements then click on organizer the small bar will come up with wheel going round for about 90 secs then nothing. i;ve tried holding down shft key. ive tried uninstalling & reinstalling with the smae results. Is there another software that will work for organizing photos that works? Thanks, Jim J

 

3 replies

Greg_S.
Community Expert
Community Expert
December 12, 2023

Try going to the C:\Program Files\Adobe\Elements 2021 Organizer folder, right-click on the PhotoshopElementsOrganizer.exe file and select Run as Administrator.

Greg_S.
Community Expert
Community Expert
December 11, 2023

And what happens when you use the Shift key?  (Hold it before launching the Organizer.)  The Manage Catalogs dialog should open up.  When it does, try using the Repair and Optimize buttons.  Proceed with these processes even if it says no problems found. 

If that doesn't work, try creating a new catalog and see if it will open.

Participant
December 12, 2023
Won't open. I tried shift key
Greg_S.
Community Expert
Community Expert
December 11, 2023

What OS are you using?

 

Added:  I see you are on Win 10.