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Participant
April 30, 2021
Question

Elements 2021 preview windows

  • April 30, 2021
  • 1 reply
  • 180 views

HI - I've been using Elements 2019 quite happily for a couple of years. Just upgraded to 2021 and have a problem with the preview window. It's lile the image is separated and offset so the video is pink with a green overal offset. I've tried multiple clips which al play fine in other applications but just look bizare in this - see creenhot. I have unistalled and re-installed - still no luck

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1 reply

Greg_S.
Community Expert
Community Expert
April 30, 2021

What OS are you using?

That looks like a graphics card issue. If you are on Windows, try updating your graphics card driver.