Elements 2022 - There is a problem with Generator. Please quit Photoshop and try again.

Question

Mac OS Monterey 12.6, using Elements Editor 2022. I had installed a plugin that seemes to have been incompatible with the editor. I get the "There is a problem with Generator. Please quit Photoshop and try again. If the problem persists, remove any third-party plug-ins or try reinstalling Photoshop" error message when I open the editor.

I have:

Uninstalled ALL plugins
Uninstalled my older versions of Elements (just in case)
Restarted my Mac
Reinstalled Elements
As per the windows solution for photoshop, I checked my Privacy settings.
Searched Google and this fourm without finding a suitable remedy.

I'm stumped, no idea how to get rid of this error.

HCDOTON · Accepted Answer

I downloaded the cleaner. Started to run it, and it said "we recommend that you use the uninstaller first". That made sense, I had re-installed Elements without doing an uninstall first, so it was installing over the old location and probably not overwriting the files that needed to be fixed.

So, I ran the Elements uninstaller. Did a fresh install and activation of Elements ... and it works.

So, indirectly, the Cleanup Tool helped.

Greg_S. · Answer

For future trouble-shooting, if you use the Shift key while launching the Editor, you can prevent all third-party plug-ins from loading.

Also, if you go to Help>System Info . . ., at the end of the list, you will find any problem plug-ins that failed to load.

In my experience, there are almost no Photoshop plug-ins that fail to work with Elements. The only ones I can think of use Actions for commands that are not available in Elements.

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