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Z
zbojar
Participant
January 16, 2022
Question

Elements 2022 won't install

  • January 16, 2022
  • 3 replies
  • 326 views

On windows 10 as admin from CD or from download Elements 22 fail to install all software up to date PLEASE ADVISE 

This topic has been closed for replies.

3 replies

VipinGupta
Adobe Employee
VipinGupta
Adobe Employee
February 3, 2022

Hi

 

Error code 81 comes when there is another Adobe installer is already running.

Can you please open task manager and check if any other Adobe installer process is running? If Yes, Please close and then try.

 

You can also try the LBS installer available here: https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html, to use the installer from here, you would need an interent connection.

 

Regards

Vipin

Z
zbojarAuthor
Participant
January 20, 2022




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installation failed error code 81

 


Jarda Zborovsky

[Personal information removed by moderator.]

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
January 16, 2022

Are you receiving any error messages?  Please post a screenshot.  Otherwise, I suggest you  contact Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help and Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

Z
zbojarAuthor
Participant
January 24, 2022

2 error codes come up independently of each other I tried on multiple laptops (4) all up to date W10 errors code 4 and code 81 there are no answers from Adobe support they must know I can't be alone if on 4 good laptops won't install. 

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