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Participant
Feb 4, 2024 10:37 AM UTC
Answered

Elements 2023 - how do I retain my crop settings?

I've just installed Elements 2023 on a new Windows 11 PC, my previous PC having died in the week.

 

  I always use the Expert tab.

 

My default crop size is 1800 x 1080 pixels.  In the past - for years - Elements has remembered this setting.

 

Now, whenever I open an image file to edit, the crop size is the actual image size, so I have to enter my 1800 x 1080 px setting every time.  As I process up to 50 images a day, this is irritating!

 

How do I convince Elements to remember my crop setting?

 

Thanks for any help.

Greg_S.
Greg_S.Correct answer
Community Expert
Feb 4, 2025 3:32 AM UTC

@Strid3r111 Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.

 

Please let us know if this works for you.

4 replies

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
Feb 4, 2025 3:32 AM UTC

@Strid3r111 Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.

 

Please let us know if this works for you.

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Participant
Feb 4, 2025 5:51 AM UTC

Brilliant! That worked! Thanks!

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Participant
Feb 4, 2024 11:17 AM UTC

Problem solved! As soon as I posted this, I saw a link to an earlier request, followed the instructions in the answer, and crop is now co-operating.

 

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Participant
Feb 4, 2025 3:27 AM UTC

Can you link the answer? I'm having the same issue. Thanks

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