Inspiring

Question

elements 2023 in Mac does not give an option to select paper type

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Hello,

I purchased Elements 2023 for my mac [Monterey]

When I try and print photos I do not get to choose any paper type.

I can only select size and crop,

How and where do i select Luster, Glossy, etc?

I do not know if it is relevant but i have a Canon TS9150 printer.

It is crazy because if i install a dutch version on a windows computer it has more choices.

Hopefully some one can help me out.

Kind regards

M

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Jeff Arola

Community Expert

If you try printing from the Preview application do see any more options there?

Applcations>Preview.app

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W

WiCaAuthor

Inspiring

Hi Jeff,

I have looked and alas no. It gives the same options as size, dubbelsided etc... but still without the option of choosing a papertype like semi or glossy etc...

Can you conclude something about that?

Hope so 🙂

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Glenn 8675309

Legend

Yes: it's a 100% printer issue, and has nothing to do with Photoshop Elements.

Make sure you have the latest printer driver installed:

https://www.canon-europe.com/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_ts_series/pixma-ts9150.html?type=drivers&language=en&os=windows%2010%20(64-bit)

MAke sure you have the lastest firmware installed:

https://www.canon-europe.com/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_ts_series/pixma-ts9150.html?type=firmware

THEN

A frequent problem is that when one selects add the printer the first thing that shows up is the Apple AirPrint version of the printer; you do not want that. You need to be sure you select and add the IJ Series version of the printer; that could take several minutes to appear.

Go back to System Preferences->Printers & Scanners and select the "+" icon to add the printer and wait for several minutes for the IJ Series version to appear. Then delete the AirPrint version.

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W

WiCaAuthor

Inspiring

Does nobody know?

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Jeff Arola

Community Expert

In the Print dialog click on Page Setup than look under Media & Quality

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W

WiCaAuthor

Inspiring

Thank you Jeff, I had tried that also. But there is almost nothing to choose there there but paper size and feed sourc, number of copies and printername.

Still looking for a solution here and elsewhere...

regards

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