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ZoLee C.K.
Participant
Sep 2, 2025 7:14 AM UTC
Answered

Elements 2023 install problem

I just reinstalled Windows 11 from scratch. Then, after installing Office365 and a few useful apps, I tried to install Photoshop Elements 2023 that I purchased on Oct. 9th, 2023. and have been using since. 
PhotoshopElements_2023_LS30_win64.exe was downloaded from my Adobe account and I tried to install it. First en error: MSVCR120.dll cannot be found, then Error Code: 183. 
WOW thanks! What to do!?

Greg_S.
Greg_S.Correct answer
Community Expert
Sep 2, 2025 7:21 AM UTC

Download and install the Microsoft C++ Redistributable packages for Video Studio 2013.

I recommend that you install both the X86 and X64 versions.

3 replies

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
Sep 2, 2025 7:21 AM UTC

Download and install the Microsoft C++ Redistributable packages for Video Studio 2013.

I recommend that you install both the X86 and X64 versions.

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ZoLee C.K.
Participant
Sep 2, 2025 7:39 AM UTC

It DID the trick! Thanks a lot Greg!

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Glenn 8675309
Legend
Sep 3, 2025 12:27 AM UTC

LOTS of programs still use that redistributable from 2013 simply because it works.   Yes, there are newer versions but programs will let you when you need to install them. 

I just checked my computer:   1,522 c++ files-- they are the type of thing you simply don't mess with.

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