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Bryan28463830pidd
Participant
February 17, 2023
Question

Elements 2023 installation error

  • February 17, 2023
  • 1 reply
  • 300 views

After downloading Elements 2023 to my Mac and trying to open it from desktop, I get a message saying there was an error during installation. Just get the option to click "Done". Should I try reinstalling?

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1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
February 17, 2023

That would be the first thought.  If you continue to have problems, try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.  With your permission, support can take control of your machine and figure it out.

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