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T
Telpy
Participating Frequently
April 11, 2023
Question

Elements 2023 / M1 Mac

  • April 11, 2023
  • 1 reply
  • 491 views

I have Elements 2023 on a M1 Mac and I have downloaded the plug in from my Portrait Pro. I can find the plug in link in the Elements filters OK but when I try to open the link with an image displayed it says thet the plug in can not be found.

It has been suggested thet I must wait for Portrait Pro to issue an update to update for the plug in to wotk with the M1 chip but I do not know if this is correct.

Any advice please?

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
April 11, 2023

It's certainly true that the M1 version of apps needs M1 plug-ins. What do Anthropics (the maker of Portrait Pro) say?

T
TelpyAuthor
Participating Frequently
April 11, 2023

I filled in the Anthropics enquiry sheet and I am still waiting for a response. The word is they are not responding very quickly at all to many enquiries.

T
TelpyAuthor
Participating Frequently
April 12, 2023

Anthropics advise as follows and I can not find anything they suggests are in the CC app.

I have advised them that I am using PE2023 which I can not find in the CC app and when I open Photoshop it just asks me to trial or buy. As for three dots I dont have a clue.

Anthropics Message
Hi Terry,
Can you open the Intel version of Photoshop via Creative Cloud App?
There should be three dots by Photoshop and an option to Open (Intel)

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