Elements 2023, Win11 and Canon R6 Mk II Raw Files - can't get it running

Forum|Forum|5 months ago
September 2, 2025
2 replies
124 views

Dear all,
I have installes Elements 2023 on my Win11 machine but it can't open the RAW files of my Canon R6 Mark II.
I've already checked out the content of the community but I can't find out how to get the necessary Camera Raw version installed.
@Jeff Arola I've seen you have helped another member successfully by advising him to copy some folders back and forth, however my folder structure seems to be different.
Where can I see which Camera Raw version my installation is currently using?
I can only see that these are my builts of Elements.

Elements Organizer 21.0.0.0
Core-Version: 21.0 (20230329.Git.master.77124fa)
Sprachversion: 21.0 (20230329.Git.master.77124f

I'd highly appreciate any help in this matter! Thank you in advance.
Cheers,
Sibylle

Glenn 8675309

Legend

Your camera only needs ACR 15.0- install anything at 15.0 or above and you will be good to go.

ACR in PSE has less features than what you find in the latest ACR 17.5 designed for photoshop.

S

sibylle_8619Author

Participant

Hi Glenn,
you saved my life or well, at least you saved my vacation - it has worked out perfectly.
Thank you so much for your valueable hint and the comprehensive explanation.
I am so so happy now!
Have a great day!
Cheers, Sibylle

Glenn 8675309

Legend

Your job now is to share that method with others when then need it. I made it a year or two ago. I used to keep stuff like that printed in, in document protectors, and in a 3 ring binder. Now it's just easier to cut and paste from a word document.