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Participant
May 30, 2024
Question

Elements 2024 for Mac - Crash if I try to change settings

  • May 30, 2024
  • 2 replies
  • 183 views

Hi all,

Just updatet to the 2024 version.

Everything is OK, BUT when I try to go to setting - general (or any other voices of setting) the application crash.

Any solution?

Thanks in advance to help me

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2 replies

Jeff Arola
Community Expert
Community Expert
June 14, 2024

A new update for Photoshop Elements 2024 is available that should fix the crash when trying to access settings.

https://helpx.adobe.com/photoshop-elements/release-note/update.html?mv=product&mv2=pse

Jeff Arola
Community Expert
Community Expert
May 31, 2024

What operating system are you using?

 

On the Mac side this has posted about and there is a workaround in this thread:

 

https://community.adobe.com/t5/photoshop-elements-discussions/macos-sonoma-14-4-photoshop-elements-2...

 

"

Workaround from Adobe:


The workaround would be to change the language for Photoshop Elements 2024 editor to English US. Please follow the below steps:
1. Please open system settings> click General in the sidebar, then click Language & Region on the right. (You may need to scroll down.)
2. Go to Applications, select Photoshop Elements 2024> Support Files> PSE editor
3. Choose a language for an app: Click the Add button, choose an app and a language from the pop-up menus, then click Add.

"

Participant
May 31, 2024

Ciao Jef,

Sonoma 14.5

Just solve the matter following you suggestion.

Thanks a lot!