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April 1, 2024
Question

Elements 2024 - Organizer prints 4"x6" image at 3.5" x 5.6". Editor prints same image 4"x6"

  • April 1, 2024
  • 0 replies
  • 123 views

Reproducable bug in Photoshop Elements 2024 - 4"x6" images printed at 3.5"x5.6"

 

Environment:

  • Windows 10
  • Elements Organizer 24.0.0.0
  • Core Version: 24.0 (20230922.Git.master.31442ae)
  • Language Version: 24.0 (20230922.Git.master.31442ae)

 

Specific Problem:

  • Image print request:
    • Paper size - 4"x6"
    • Print size - 4"x6"
    • Crop to fit - Selected
  • If the image is printed from Photoshop Elements 2024 Organizer, the print size is 3.5"x5.6"
  • If the same image is printed from Photoshop Elements 2024 Editor, the print size is 4"x6"
  • If the same image is extracted to Windows 10 and printed by the OS, the print size is 4"x6"

 

Additional background:

 

The obvious workaround (print the image from the Editor rather than from the Organizer) is very inconvenient when printing multiple images.

 

I am hopeful that Adobe decides to release an update to Photoshop Elements 2024 that resolves this issue.   Thank you!

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