Question
Elements 2024 - Organizer prints 4"x6" image at 3.5" x 5.6". Editor prints same image 4"x6"
Reproducable bug in Photoshop Elements 2024 - 4"x6" images printed at 3.5"x5.6"
Environment:
- Windows 10
- Elements Organizer 24.0.0.0
- Core Version: 24.0 (20230922.Git.master.31442ae)
- Language Version: 24.0 (20230922.Git.master.31442ae)
Specific Problem:
- Image print request:
- Paper size - 4"x6"
- Print size - 4"x6"
- Crop to fit - Selected
- If the image is printed from Photoshop Elements 2024 Organizer, the print size is 3.5"x5.6"
- If the same image is printed from Photoshop Elements 2024 Editor, the print size is 4"x6"
- If the same image is extracted to Windows 10 and printed by the OS, the print size is 4"x6"
Additional background:
- The problem seems specific to 4"x6" prints
- I did NOT observe this problem in Photoshop Elements 2022
- Note that this problem was reported previously in Photoshop Elements 2021 and was reported as fixed in Photoshop Elements 2021.1.
- This problem occurs consistently, with any image
The obvious workaround (print the image from the Editor rather than from the Organizer) is very inconvenient when printing multiple images.
I am hopeful that Adobe decides to release an update to Photoshop Elements 2024 that resolves this issue. Thank you!
