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fornold
Participant
Jan 26, 2025 9:06 PM UTC
Answered

Elements 2025 Printing HEIC

Hello,

I recently upgraded to Photoshop Elements 2025.   It won't print HEIC pictures.

I still have Elements 2023 installed and it prints those same pictures without issue.

What do I have to do to get Elements 2025 to print those same pictures?

Thanks,

Dave

fornoldCorrect answer
Participant
Jan 27, 2025 12:07 AM UTC

I tested printing from the editor and that works fine.


Something obvious was messed up with my system.   

For others info, I ended up uninstalling the HEIF windows extension.   Reinstalling it and clearing adobe's cache.   Now HEIC files are working again.

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4 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Jan 26, 2025 9:38 PM UTC

Is this happening in the Organizer, the Editor or both?

 

At what stage is the printing failing?

Are you getting any error messages?

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fornoldAuthor
Participant
Jan 26, 2025 9:42 PM UTC

From the organizer.    It gives a popup that says it can't print a picture with the given filename.

 

 

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fornoldAuthor
Participant
Jan 26, 2025 10:32 PM UTC

I tested printing from the editor and that works fine.

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