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francisc75144729
Inspiring
October 29, 2023
Answered

Elements 24 Error Message

  • October 29, 2023
  • 1 reply
  • 569 views

I have downloaded and am using Elements 24 which is great BUT:

Every time I boot up my laptop or open PE24 I get an error message which suggests nothing will work although it has no effect on the app.  However it creates a nest of folders which I don't otherwise have: AppData/Roaming/Adobe/Common/LUTs.  The LUTs has two more folder inside it - Input and Output and both of these are empty.  How can I stop this happening?  I have completed and submitted the ino option on the error message and provided details for a response but got nothing back

    This topic has been closed for replies.
    Correct answer francisc75144729

    Problem solved by running the creative cloud uninstaller and then running Restoro.  Thanks for the votes folks

    1 reply

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    October 29, 2023

    What version of Windows are you using?

     

    What is the error message your getting?

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    francisc75144729Author
    Inspiring
    October 31, 2023

    Hi Jeff and sorry for delay in reply - life's been a bit like that

    I have Windows 11 22H2 latest updates applied.

    Screenshot of the message attached.

    Any advice much welcomed
    Thanks Francis

    F
    francisc75144729AuthorCorrect answer
    Inspiring
    November 2, 2023

    Problem solved by running the creative cloud uninstaller and then running Restoro.  Thanks for the votes folks

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