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Participant
June 26, 2024
Question

Elements 24 not recognizing my DVD drive for backup

  • June 26, 2024
  • 1 reply
  • 85 views

Just updated my windows 10 computer with Elements 24 from Elements 12.  Want to do a backup of my photos.  Not recognizing my DVD drive as a destination option.  Any guidance appreciated!  Scott

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1 reply

Greg_S.
Community Expert
Community Expert
June 26, 2024

My first question is why are you backing up to a DVD drive and not a different internal or external hard drive?  Even if you have a small catalog with few media, a thumb drive would be more reliable and faster than a number of DVDs.

 

I have just confirmed that optical drives are not recognized in the initial destination selection.  However, if you choose any other drive, the destination Browse button will become active and you can then select the optical drive, as shown in my following screenshot:

 

I did not confirm whether the backup will actually record to a DVD.  If you decide to go that route, please confirm whether you were able to do so.